The UK’s largest grocer Tesco has responded to numerous accusations that it “ruined Christmas dinner” as many of its turkeys had gone off and begun to rot.
Customers took to social media over Christmas to complain of sickness due to consuming the rotten meat, “rancid” smells and swathes of food ending up in the bin.
@Tesco well thank you for ruining my Christmas dinner with the rotten turkey you sold us!! Absolutely disgusting smell can’t get rid of it. stored correctly and now have no turkey for Xmas.
— craig taylor (@MrTaylor20) December 25, 2017
@Tesco my husband has had d & v after we had a Tesco turkey yesterday. He has been unwell since eating it. It smelt a bit funny when cooking, not appetising at all. He was the only person who ate the leg. Purchased from Tesco Carlton and was within date when cooked.
— KB (@mrskbryan) December 26, 2017
Can someone @Tesco please contact me about a mouldy Christmas turkey you sold to my pensioner mother (Liverpool City Centre store) and basically ruined our Christmas dinner. Customer service is awful and it’s put a downer on our day.
— Terry (@therealefc) December 25, 2017
Tesco has responded to the accusations that Turkey’s costing up to £59 had gone off by Christmas day despite having a sell by date of December 26, pledging to investigate the causes.
It said it would respond to customers on social media individually and offer them a full refund.
The news comes just months after Tesco halted production at one of its poultry supplier warehouses in West Bromwich after an undercover investigation.
Undercover footage was thought to show workers at 2 Sisters Food Group, thought to supply around a third of the UK’s chicken, changing the sell by dates on products and repackaging returned goods.
2 Sisters denies these claims and Tesco carried out emergency investigations into its other plants after the story broke.
“We’ve sold hundreds of thousands of great-quality British turkeys this Christmas,” a spokesperson said.
“We have exceptionally high standards so we will look to address the small number of complaints in recent days.
“We will get in touch with each customer so we can investigate how these instances may have happened.”