How important is cultural and religious sensitivity in retail?

Ramadan Diwali Easter Yom Kippur Christmas Chinese New Year tokenism covid-19 pandemic lockdown

With Easter, Ramadan and Passover just weeks away, how can retailers take advantage of being more inclusive of all religions and cultures – especially in a post-Covid world where demands for transparency and diversity are high?

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You don’t need us to tell you that the retail world has undergone some pretty major shifts recently, particularly during and in the aftermath...