Made.com chief executive Philippe Chainieux steps down

// Made.com CEO Philippe Chainieux exits homewares retailer
// Chainieux said he took the decision “with sadness” after 5 years as CEO

Made.com chief executive Philippe Chainieux has stepped down from his role with immediate effect due to family reasons.

Chainieux said he took the decision “with sadness” after nine years with the retailer.

He had spent the last five years at the helm.


READ MORE: Made.com warns of shipping delays as it cuts revenue forecast


Made.com chief operating officer Nicola Thompson has stepped in as chief executive on an interim basis while the furniture retailer searches for a replacement.

Thompson has been chief operating officer since September 2019.

Made.com said Thompson was “extremely well placed to fulfil the role of interim CEO”.

“On behalf of the board, I would like to thank Philippe for his dedication and hard work over the last nine years, during which he and the Made team have built this exciting, unique and successful digital consumer business,” Made.com chair Susanne Given said.

“In 2021, we delivered record revenues and finished the year in a strong financial position.

“It is with sadness and understanding that the board accepts Philippe’s resignation and we wish him and his family well for the future.”

Chainieux said: “It is with sadness I have to pause my professional activities to take care of my family. I am incredibly grateful to have been part of the fantastic success story of Made and I am very proud of what has been achieved over the last nine years.

“I would like to thank the team at Made, our partners, the board and our investors for their support and their commitment to the company and I am absolutely confident that everything is in place to achieve our long-term ambition.”

Thompson said: “Made is an incredible business with a strong brand and consumer proposition that truly understands its digital native customer base. I look forward to continuing to work closely with the board and the leadership team to execute our strategy, focusing on enhancing the customer experience, developing our curated range and growing our fantastic brand internationally.”

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