Tesco app and website hit by IT glitch

Tesco x supermarkets
GroceryNews

Tesco’s website and app has been hit by an issue that has left hundreds of customers unable to order groceries.

The UK’s largest grocer said its IT teams were working to fix the problem which began just before 10am on Tuesday (1 April), The Standard reported.

According to service status website Downdetector, more than 500 Tesco customers started reporting problems with both the supermarket’s website and app at 9:45am.

A spokesperson for the grocery giant told Retail Gazette: “We are working hard to fix a technical issue that is temporarily impacting customers using our website and app. We’re sorry for the inconvenience.”



It did not say what caused the issues or whether it was affecting deliveries.

The supermarket was hit by an online shopping glitch in February, which led to items being removed from customer baskets or marked as unavailable.

Tesco has been contacted for comment.

Click here to sign up to Retail Gazette‘s free daily email newsletter

GroceryNews

Leave a Reply

Your email address will not be published. Required fields are marked *

Fill out this field
Fill out this field
Please enter a valid email address.

GroceryNews

Share:

Tesco app and website hit by IT glitch

Tesco x supermarkets

Tesco’s website and app has been hit by an issue that has left hundreds of customers unable to order groceries.

The UK’s largest grocer said its IT teams were working to fix the problem which began just before 10am on Tuesday (1 April), The Standard reported.

According to service status website Downdetector, more than 500 Tesco customers started reporting problems with both the supermarket’s website and app at 9:45am.

A spokesperson for the grocery giant told Retail Gazette: “We are working hard to fix a technical issue that is temporarily impacting customers using our website and app. We’re sorry for the inconvenience.”



It did not say what caused the issues or whether it was affecting deliveries.

The supermarket was hit by an online shopping glitch in February, which led to items being removed from customer baskets or marked as unavailable.

Tesco has been contacted for comment.

Click here to sign up to Retail Gazette‘s free daily email newsletter

Social


SUBSCRIBE TO OUR DAILY NEWSLETTER

  • This field is for validation purposes and should be left unchanged.
GroceryNews

Leave a Reply

Your email address will not be published. Required fields are marked *

Fill out this field
Fill out this field
Please enter a valid email address.

RELATED STORIES

Latest Feature


Menu


Close popup

Please enter the verification code sent to your email: