Pandora has confirmed that some of its customer data was stolen as it became the latest retailer to be hit by a cyber attack.
The jewellery brand said that “only very common types of data” were taken and that no passwords or credit card details were involved.
It reported that the attacker had accessed the information through a third-party platform that it uses.
“We want to reassure you that the attack has been stopped, and as a result we have further strengthened our security measures,” Pandora said in an email to customers.
“Only very common types of data were copied by the attacker – specifically name, birthdate, and email address. We’d like to stress that no passwords, credit card details or similar confidential data were involved in this incident.
“We have carried out extensive checks and to date we cannot see any evidence that this data has been shared or published.”
It has urged customers to pay attention to unusual emails and online activities requesting data as it could be phishing attempts from third parties pretending to be associated with Pandora.
“While incidents like these have unfortunately become more common in recent years, especially among global companies, we take this matter very seriously. We deeply regret any inconvenience this may cause you,” Pandora added.
Retailers including M&S, Co-op, Harrods, Adidas and Chanel are among the list of brands that have been hit by cyber attacks in recent months.
M&S was forced to come to a near complete halt in April when it was hit by a cyber attack. The retail giant has estimated the month-long disruption will wipe around £300m off its profit for the year.
Click here to sign up to Retail Gazette‘s free daily email newsletter

