Tesco is set to pilot a new crime reporting platform, designed to deter retail crime and keep staff, customers and local communities safe.
From Monday (26 January), the UK’s biggest supermarket retailer will test the Auror platform across 40 of its stores.
The 10-week trial will be carried out across Nottinghamshire and Leicestershire, with the aim of reducing retail crime, protecting workers and increasing collaboration with the police and the wider retail industry.
The Auror platform will make it “easier and quicker for colleagues to report security incidents,” Tesco said.
It noted that the platform simplified “the process for retailers and the police to build, manage, track, and resolve cases faster”, by “bringing all the data and information into a single source”.
During the trial, CCTV footage of serious incidents and theft will be reviewed by specifically trained staff at the grocery giant’s security hub in Daventry.
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Tesco said “where necessary,” CCTV still images “may be analysed retrospectively using non-live facial recognition, as part of an investigation”.
Live CCTV images will not be reviewed as part of the trial, while Tesco’s workers and customers will not be scanned by live facial recognition.
Tesco security director Rachel Bennett said: “The investments we are making in improving safety across our store network will ensure that we not only lead the way in tackling the symptoms of retail crime, but drive collaboration right across the retail sector to deter would-be criminals.”
Auror VP UK and Europe Mark Gleeson said: “We’re delighted to partner with Tesco to help build on the work they’re doing to keep their stores safe, and address the issue of violent and organised retail crime.
“Auror’s software will give store teams a structured and consistent way to record crime after it occurs.”
He added: “This will help Tesco to better connect the dots on prolific offenders across multiple locations and provides the information they need to make informed decisions to enhance colleague safety and collaborate with police.”
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