Toolstation unveils new store format

Toolstation
General RetailHome & DIYNews

DIY and trade retailer Toolstation has launched a new store format called Toolstation Go, designed to offer a “faster, more convenient way to shop”.

The brand has opened its first Toolstation Go store in Battersea, creating eight roles.

With convenience “at the heart” of its proposition, the new stores, which will be based in high street locations, enable shoppers to access tools, products and building supplies from “easy-to-access high street locations,” the business said.

 


New features such as digital kiosks have been added to help “streamline the shopping experience”.

Product ranges in the Battersea store include plumbing, electrical, power tools, hand tools, and painting and decorating products, which are available in store and through click and collect.

The company’s fast track service also means that thousands of products can be delivered to sites or homes. Products are localised to the store and they are updated and maintained based on customer and store insight.  

Toolstation managing director Lakhvir Sanghera said: “Our Toolstation Go stores combine seamless technology with the unrivalled service and knowledge of our colleagues. 

“This new format delivers a quick and convenient shopping experience without compromising the high level of service that customers know and trust Toolstation for.”

The new shop has extended opening hours to suit early starts and busy schedules, opening from 6am until 8pm, while on Sundays it is open from 9am to 4pm.

Sanghera added: “We know how busy and time constrained tradespeople can be, and this smaller and more flexible store format means we will be able to open in different locations to our traditional stores.”

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Toolstation unveils new store format

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DIY and trade retailer Toolstation has launched a new store format called Toolstation Go, designed to offer a “faster, more convenient way to shop”.

The brand has opened its first Toolstation Go store in Battersea, creating eight roles.

With convenience “at the heart” of its proposition, the new stores, which will be based in high street locations, enable shoppers to access tools, products and building supplies from “easy-to-access high street locations,” the business said.

 


New features such as digital kiosks have been added to help “streamline the shopping experience”.

Product ranges in the Battersea store include plumbing, electrical, power tools, hand tools, and painting and decorating products, which are available in store and through click and collect.

The company’s fast track service also means that thousands of products can be delivered to sites or homes. Products are localised to the store and they are updated and maintained based on customer and store insight.  

Toolstation managing director Lakhvir Sanghera said: “Our Toolstation Go stores combine seamless technology with the unrivalled service and knowledge of our colleagues. 

“This new format delivers a quick and convenient shopping experience without compromising the high level of service that customers know and trust Toolstation for.”

The new shop has extended opening hours to suit early starts and busy schedules, opening from 6am until 8pm, while on Sundays it is open from 9am to 4pm.

Sanghera added: “We know how busy and time constrained tradespeople can be, and this smaller and more flexible store format means we will be able to open in different locations to our traditional stores.”

Click here to sign up to Retail Gazette‘s free daily email newsletter

General RetailHome & DIYNews

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