eCommerce Expo is gearing up for its 2026 return as it places AI, connected commerce and the pursuit of “intelligent growth” at the heart of this year’s event.
Taking place at ExCeL London on 23 and 24 September, the retail technology show is expected to bring together more than 10,000 retailers, brands, agencies and ecommerce professionals.
This year’s event will focus on how retailers can use AI, data and connected technology to drive growth as customer expectations and the digital commerce landscape continue to evolve.
More than 200 hours of conference content will span areas including AI-powered commerce, customer experience and personalisation, retail innovation, digital leadership and building high-performing teams.
Speakers will include HYROX chief growth officer and board member Douglas Gremmen, Pott’d founder and chief executive Frankie Thorogood, Diverse AI founder and former Google leader Toju Duke and The Choice Factory author Richard Shotton.
Former England Lionesses Millie Bright and Ellen White will also take to the stage to discuss leadership, resilience and creating high-performing teams.
Connected commerce takes focus
Among the new additions for 2026 is a Connected Commerce Stage, which will examine how retailers are bringing together data, technology platforms and real-time insight to create more seamless customer experiences.
The programme will explore how businesses are moving beyond siloed ecommerce operations and using connected systems to improve areas spanning customer acquisition, checkout, fulfilment and retention.
The eCommerce Clinic will also make its debut on the live agenda following a series of online sessions.
Moderated by IMRG strategy and insights director Andy Mulcahy, the interactive session will see industry experts tackle questions submitted by ecommerce professionals and offer practical advice on some of the sector’s biggest challenges.
Parcel+Post Expo joins line-up
For the first time, Parcel+Post Expo will be co-located with eCommerce Expo and Technology for Marketing.
Organisers said the move will allow visitors to explore the full customer journey under one roof, spanning marketing and acquisition through to ecommerce, logistics, delivery and the post-purchase experience.
More than 200 technology providers are also expected to exhibit at the event, showcasing products and services across areas including payments, fulfilment, AI, data, marketing technology and retail operations.
The event will additionally feature an expanded VIP programme sponsored by Shopify and an eCommerce Awards Judges Panel.
One ticket will provide entry to eCommerce Expo, Technology for Marketing and Parcel+Post Expo.
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