Delivery firm Evri is suing the BBC for around £1.2 million, alleging a Panorama documentary caused financial losses and damaged its reputation.
The High Court claim relates to a 15-minute segment of the programme ‘Evri: Where’s My Parcel?‘, which aired in December last year.
Evri alleges the programme falsely suggested it used exploitative business practices and misled Parliament by denying its couriers were paid below the national minimum wage. However the company denies those allegations.
The firm is seeking around £1.2 million in special damages, claiming it lost prospective contracts worth about £1.1 million following the broadcast.
It is understood that the delivery giant is also seeking general damages and an injunction preventing the BBC from repeating the claims.
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In court filings, Evri said the programme caused “serious financial loss” and harmed its reputation. The company also claims it spent more than £32,000 responding to customers and clients and giving evidence to a House of Commons committee following the broadcast.
The BBC has not yet filed its defence and said it does not comment on ongoing legal proceedings.
The Panorama documentary remains available online and includes the BBC’s summary that it investigated working conditions at one delivery depot.
The programme also states that Evri disputes the allegations and says it provides a reliable delivery service, with couriers earning more than the national minimum wage.
An Evri spokesperson said: “Evri can confirm it has issued a claim for defamation in respect of a Panorama broadcast published by the British Broadcasting Corporation on BBC One and online on 15 December 2025. As this case is ongoing, we will not comment further.”
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