Carrefour | Search Case Study

Are you ready for a powerful Search & Discovery platform that respects your customer’s privacy?

Empathy.co is the leading innovator committed to building human-centred commerce Search and Discovery platforms. Empathy.co gives brands, like Carrefour, all they need to create trustworthy, understanding and joyful shopping experiences.

Empathy & Carrefour, Trust by Design

One of the leading European supermarkets, Carrefour Spain, started their digital transformation journey eight years ago. With Empathy.co’s all-in-one ecommerce platform, they’ve converted to an omnichannel business built upon Trust by Design, both safeguarding shoppers’ privacy and ensuring sustainable growth.

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With Empathy Platform, Carrefour Spain achieved a unique search platform with total ownership and governance of the technology. Since going live on Carrefour.es, the metrics spoke for themselves:

 

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