Marks and Spencer has made a number of changes to its management structure to increase the pace of the business and tighten the relationship between the retailer and its customers.
Amendments have been made to a number of Executive roles and their responsibilities.
Chief Finance Officer Helen Weir will be accountable for the chain‘s strategy implementation.
Patrick Bousqeut-Chavanne has taken on a position as Executive Director of Customer, Marketing & M&S.com. M&S‘s international business will now be managed by the CEO Steve Rowe.
In addition M&S has also introduced a new Operating Committee that will be responsible for the running of the day-to-day business and its development strategy.
Laura Wade-Gery will be returning from her maternity leave in September.
“On my first day as CEO, I committed to putting M&S customers at the heart of everything we do. These changes reflect this; a simpler management structure with a smaller, more focused team running M&S will lead to more efficient decision making and move us closer to our customers” said CEO Rowe.
“The new Operating Committee will be working together to improve M&S, starting with fixing our Clothing & Home offer for our customers, our employees and our shareholders.”
