Salesforce Research just released the third edition of the Small & Medium Business Trends Report, which includes insights from 2000+ small and medium business leaders around the globe.
The report investigates the motivations and challenges for small-business owners in reaching customers and business goals, and looks into how several factors shape their experience. For example, did you know that 58% of SMB leaders say meeting customer expectations is their biggest challenge for growth? Have you wondered what the top technology choices for SMBs are and what role does AI play in development plans?
Download this report for free to dig deeper into these stats and discover how:
- Demographics shape entrepreneurial experiences
- Customer expectations dictate investment plans
- Advanced technology (like AI) is growing among SMBs
- Trust matters above all else
