Majestic Wine rolls out wine collection service

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Majestic Wine will be allowing customers to collect orders from their local store. Customers are encouraged to place their order through their local Majestic branch, where they will be allotted a time slot to collect their bottles.
Customers are encouraged to place their order through their local Majestic branch.
// Majestic Wine launches order and collect service stating that all sites should be operational by the weekend
// Enhanced safety measures wil be in place such as protective screens and social distancing

Majestic Wine has launched a service to allow customers to collect orders from their local store.

Majestic Wine initially closed its doors in a bid to protect colleagues and customers from the coronavirus, with the retailer operating a delivery-only policy using a fleet of over 200 vans across the UK during the lockdown.

Due to customer and staff feedback, the alcohol retailer began trialling a collection service in a number of branches a fortnight ago.


READ MORE: How can retailers maintain social distancing once stores reopen?


Now, with enhanced safety measures in place such as protective screens and social distancing, the next day collection service is being rolled out across the vast majority of stores.

“Throughout our response to COVID-19, our number one priority has been the safety of everyone connected with Majestic,” Majestic Wine chief executive John Colley said.

Customers can place their order through their local Majestic Wine branch, where they will be allotted a time slot to collect their bottles.

Customers can also still opt for the free home delivery.

“As we move through our response to coronavirus, we are constantly looking at the best possible ways we can support our customers, our colleagues and our suppliers throughout,” Colley said.

“I would like to thank the whole Majestic team who, during this unprecedented period, have been incredibly hardworking, safe and adaptable – but have not lost sight of the fun and passion which makes this business such a unique and special place.”

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