What makes the ideal modern retailer? For new retailers being created today, what do they look like in terms of tech stack, philosophy, and structure? And what do existing retailers need to do to modernise their IT, keep up with new consumer demands, and ensure they are providing a compelling CX 24-7 across multiple channels?
These are the questions this webinar looks to answer as we discuss how today’s best retailers think about strategy and use technology to scale, grow and accelerate their business success and enhance CX experience. The event will look at the importance of continual evolution, because striving for incremental change is what drives better business outcomes. This webinar also highlights the commercial benefits that can be achieved for retailers when they take the view that digital transformation is a mindset and a continuum of invest, change and build – as opposed to an IT project per se.
Those tuning into the webinar will learn:
• What the best retailers of the future will look like
• How to use technology to scale retail business ambitions
• Solutions to current seismic retail industry challenges
• How to be a more efficient business
We will address the different ways retailers are modernising legacy systems for better operational efficiencies – moving from mainframe to cloud and leveraging cloud native technology to accelerate innovation. We will put the spotlight on retailers who are successfully navigating this IT-influenced evolution in how they operate, giving practical advice and insights for others on this journey.
