JD Sports hit by cyber attack, customer data leaked

JD Sports to open biggest global store at Trafford Centre
EcommerceNewsSport and Leisure
// JD Sports has been the target of a cyber incident
// The affected JD Sports group brands are JD, Size?, Millets, Blacks, Scotts and MilletSport

JD Sports has been hit by a cyber attack, resulting in the unauthorised access to a system that contained customer data relating to some online orders placed between November 2018 and October 2020.

The affected brands from the group are JD, Size?, Millets, Blacks, Scotts and MilletSport.

The information that may have been accessed consists of the name, billing address, delivery address, email address, phone number, order details and the final four digits of payment cards of approximately 10 million customers.


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“We have taken the necessary immediate steps to investigate and respond to the incident, including working with leading cyber security experts,” said the retailer in a statement.

“We are engaging with the relevant authorities, including the UK’s Information Commissioner’s Office (ICO), as necessary.” 

JD Sports chief financial officer Neil Greenhalgh said: “We want to apologise to those customers who may have been affected by this incident. We are advising them to be vigilant about potential scam e-mails, calls and texts and providing details on how to report these.”

“We are continuing with a full review of our cyber security in partnership with external specialists following this incident. Protecting the data of our customers is an absolute priority for JD.”

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JD Sports hit by cyber attack, customer data leaked

JD Sports to open biggest global store at Trafford Centre

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// JD Sports has been the target of a cyber incident
// The affected JD Sports group brands are JD, Size?, Millets, Blacks, Scotts and MilletSport

JD Sports has been hit by a cyber attack, resulting in the unauthorised access to a system that contained customer data relating to some online orders placed between November 2018 and October 2020.

The affected brands from the group are JD, Size?, Millets, Blacks, Scotts and MilletSport.

The information that may have been accessed consists of the name, billing address, delivery address, email address, phone number, order details and the final four digits of payment cards of approximately 10 million customers.


Subscribe to Retail Gazette for free

Sign up here to get the latest news straight into your inbox each morning


“We have taken the necessary immediate steps to investigate and respond to the incident, including working with leading cyber security experts,” said the retailer in a statement.

“We are engaging with the relevant authorities, including the UK’s Information Commissioner’s Office (ICO), as necessary.” 

JD Sports chief financial officer Neil Greenhalgh said: “We want to apologise to those customers who may have been affected by this incident. We are advising them to be vigilant about potential scam e-mails, calls and texts and providing details on how to report these.”

“We are continuing with a full review of our cyber security in partnership with external specialists following this incident. Protecting the data of our customers is an absolute priority for JD.”

Click here to sign up to Retail Gazette‘s free daily email newsletter

EcommerceNewsSport and Leisure

Leave a Reply

Your email address will not be published. Required fields are marked *

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