Boots UK boss calls for data sharing with NHS to ‘transform’ healthcare system

// Boots UK managing director Sebastian James says data sharing between local pharmacies and the NHS could be hugely beneficial to the healthcare system
// Boots recently unveiled an extension of its partnership with the UK’s largest health research programme, Our Future Health

Boots UK managing director Sebastian James has said that data sharing between local pharmacies and the NHS could “transform the way healthcare services are delivered”.

The retailer recently unveiled an extension of its partnership with the UK’s largest health research programme, Our Future Health, and a new private pilot service for diabetes screening.

“Just as we can advise our customers which skincare product might be suitable for them – patient care should be personalised and seamless, offering complete continuity between hospital, GPs and the local pharmacy,” James said.


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“Not only would this take critical strain out of the NHS system, but it would also crucially make it easier for patients to get access to the care and services they need.

“One way to help facilitate this is the better sharing of patient data between community pharmacy and the NHS. With patient consent, better data sharing could transform the way healthcare services are delivered.”

James pointed to examples of the power of Boots data in improving patient’s health outcomes. A recent study by Imperial College London found that loyalty card data could be an early predictor of ovarian cancer.

The study tracked the spending of consenting Boots Advantage Card holders to investigate a link between a diagnosis of ovarian cancer and a pattern of buying over-the-counter pain and indigestion medications.

Since last year, Boots has helped to raise awareness among its Advantage Card membership to attract volunteers to take part in the initiative. During a successful pilot in 10 stores, Boots has helped to facilitate the recruitment of over 10,000 volunteers since last summer and the partnership is now being extended to a further 10 stores this month with up to 70 stores being onboarded by the end of the year.

James also talked about how Boots is expanding the range of healthcare services it offers patients both online and in stores. Boots provides services which are commissioned by, and delivered on behalf of, the NHS and offers private services digitally and in stores.

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