What the casino industry can tell us about retail in 2024

It’s no secret that the online casino industry has seen major growth in recent times.

More than ever, individuals with spending power are looking at the sophisticated online gaming spaces on offer today to find opportunities for entertainment.

This growth has introduced increased numbers of individuals to the benefits of new payment options, clean user interfaces and secure ways to spend both time and money.

Today, it’s becoming clear that time spent on these apps is starting to change the way individuals might want to shop online too. For this reason, it’s worth examining where the future of online casinos might be headed in order to glean insights relating to shifting behaviours and spending habits.

New payment methods are gaining traction

For a variety of compelling reasons, it’s becoming clear that online retailers would be wise to start investigating more ways for shoppers to pay for their purchases in 2024.

The continued growth online casinos have enjoyed in recent years is making populations of shoppers less fearful of alternative payment options.

An acceptance of mobile wallets and cryptocurrency payments through online entertainment platforms including casinos is impacting the way people view online spending.

Today, modern consumers are starting to understand that alternative payment methods can be more secure and also offer more freedom to shop across borders compared to more traditional methods.

In Australia, many fresh casino gaming platforms have noticed the shift in spending preferences and have been busy transforming their online offerings to provide players with more freedom concerning how they spend their money.

Many cutting-edge payment options have been popularised at new Australian online casinos for their efficiency and convenience. Perhaps now is the time for major retailers to get onboard with the trend.


Subscribe to Retail Gazette for free

Sign up here to get the latest news straight into your inbox each morning 


The potential of wearable technology

Research and statistics from the US market on smart watches indicates a potential rise in wearable technology adoption in 2024.

In addition, trends suggesting that online casino gaming is moving to the compact faces of smart watches further implies the potential applications for this new technology is worth looking into.

Smart watch

As new patents relating to wearable tech continue to rise, it might be worthwhile for retailers to consider how smart watches might usher in a new era of hyper-convenient shopping applications in 2024 and beyond.

If online casinos can make use of such a small amount of space to captivate gamers, it’s not difficult to imagine a future where shoppers might browse product catalogues on their wrists while commuting or otherwise going about their daily routines.

Personalisation and augmented reality

Research from Worldline is highlighting a growing desire from customers to see beloved brands offer virtual shopping assistants and increased options to personalise their shopping experiences.

Over the past few years, the casino industry has made great use of modern advancements in AI to create tailored gaming experiences to the delight of gambling enthusiasts. This trend is expected to continue in 2024.

The proliferation of AI has also started creeping into custom shopping experiences. If retailers have not already started looking into the potential applications this technology might have for their operations, 2024 might be the year to start.

Shopping preferences are very likely to continue moving in this direction and it would be unwise to expect the trend to fade anytime soon. Integrating this new technology can be difficult, and should be tested thoroughly before release to avoid system glitches and frustrated customers.

Augmented reality and VR technology have also been major drivers in the online casino sector in the recent past.

Modern gamers are looking for novelty in their experiences and it’s safe to assume that shoppers are too to some extent. If budget allows, AR and VR applications seen in advertising over the past few years could serve as inspiration to stop the thumbs of new potential shoppers.

Promotions and discounts

As cost of living concerns continue to influence spending habits and are unlikely to disappear in the new year, it’s likely that consumers will remain price sensitive for the foreseeable future.

The casino industry has been making use of attractive incentives to draw in new players for many years, and retailers might find novel ways to offer promotions and discounts at their online storefronts by examining the current landscape.

The success that online casinos have enjoyed from offering attractive free spins, welcome bonuses and loyalty discounts means that these specific incentives are unlikely to fall away in 2024.

As research suggests interest in coupons and discounts within retail environments will rise in the future, investigating unique ways to offer value-added benefits is a good idea.

As a whole, consumer appetites for leaving the home to shop at physical stores are unlikely to change drastically over the next year.

However, the sophistication of modern retail apps, sprawling online marketplaces and digital entertainment platforms suggests a larger shift online in the near future.

To find sustained success online, it can be valuable to examine the current landscapes of a variety of industries to gain insight into what might be worth exploring for new retail applications.

Click here to sign up to Retail Gazette‘s free daily email newsletter

Feature ArticlesSponsored

Filters

RELATED STORIES

Menu

Close popup