The John Lewis Partnership has kicked off its “biggest ever” seasonal recruitment drive, advertising 13,700 roles to support anticipated demand during the so-called “golden quarter.”
The retail giant’s roles include 3,000 across 35 John Lewis stores, 8,500 within 315 Waitrose shops, and nearly 2,200 across the retailer’s distribution centres and supply chain network.
The campaign reflects the partnership’s wider investment in customer service, including a £800m programme to transform John Lewis stores, new Waitrose openings, and upgraded beauty halls.
John Lewis Partnership chief people office Jo Rackham said: “We’ve invested heavily to set ourselves up for a great golden quarter, but our excellent service also relies on having brilliant Partners on hand, whenever and wherever our customers need them. Seasonal teams play a huge role in spreading the festive magic.”
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The recruitment drive comes as John Lewis and Waitrose continue to rack up accolades for service. John Lewis said it was recently named Retailer of the Year by Which?, while Waitrose won The Grocer Awards for Service and Availability, including 20 ‘store of the week’ titles across the year.
The roles cover a mix of shop floor and back-of-house positions, offering competitive pay, training, and flexible working options.
Seasonal staff will support the lead-up to Black Friday, the Christmas period, and John Lewis’ January Winter Sale, with the partnership expecting 30 million shop visits and 180 million online visits across the period.
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