Agentic is undoubtedly one of the buzzwords of our time. However, the lightning-fast speed at which it’s impacting the retail industry shows no signs of slowing. Much like the advent of ecommerce as a pivotal channel, it shows promise of genuinely fundamentally changing how much of the retail ecosystem operates.

The question is, what will that look like? In today’s episode of Retail Gazette’s Unpacked podcast, we sit down with AI guru and CEO of 7Learnings, Felix Hoffmann to dig into the realities that many retailers will have to face as soon as this year.

With his unmatched experience from within both retail and evolving technologies, Hoffmann explains in no uncertain terms how agentic AI will augment the shopping experience, and what will be the commonalities within the retailers who come out on top.

To truly get to grips with retail’s next big evolution, listen now.

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