John Lewis launch trial with Collect Plus

John Lewis will allow customers to pick up John Lewis products bought online at local convenience stores and petrol stations.

The trial, which begun yesterday, initially launches in Scotland, Northern Ireland, Wales and the South West of England and offers a collection service through CollectPlus.

The service, which allows people to pick up milk and newspapers in the morning or collect dinner in the evening, will be offered in partnership with CollectPlus, the largest store-based parcel service in the UK.

Sarah Ince, business development manager at John Lewis, commented: “Click and collect services remain an area of huge growth for John Lewis and we‘re delighted to offer this option to our customers alongside the collection service available in our own shops. The CollectPlus network provides us with a truly national reach and means that customers who may not necessarily live close to one of our shops can still collect their online order at their convenience.”

The new service follows the successful launch of a free national returns offer in February, which gives John Lewis customers the choice to return online purchases from their local CollectPlus store.

Alan Troy, manager of SPAR store in Ballycastle, Northern Ireland said he was very pleased to hear of the new collection service. “Our opening hours and the parking available outside make us very convenient for customers and, as a result, the CollectPlus service has been extremely popular.”

The John Lewis CollectPlus service will be available at 1,500 locations in these four key regions and will cost £3.


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