Selfridges wins ‘best department store in the world’ again

3048
best department store in the world

Selfridges has been recognised as the Best Department Store in the World for the fourth time.

The award was announced by the Intercontinental Group of Department Stores during a ceremony at the end of the Global Department Store Summit held in London this week.

The British retailer, known for its world-famous flagship on London’s Oxford Street, will retain the title until 2020.

Selfridges was honoured for its leadership in delivering customer experiences, driven by “exceptional” business acumen, creativity and a commitment to sustainability.

“We are thrilled to have Selfridges recognised again as the best department store in the world,” Selfridges managing director Anne Pitcher said.

“This award is a huge honour and perfectly timed, as we near the completion of our transformation programme for Selfridges London.

“It is also a great tribute to the commitment of our teams and gives us even greater inspiration to exceed our customers’ expectations, in delivering extraordinary experiences.”

The Intercontinental Group of Department Stores is the largest association of department stores worldwide and counts 42 members from 38 countries on five continents.

Its Global Department Store Summit, held every two years, is the world’s only department store-focused discussion platform.

Click here to sign up to Retail Gazette’s free daily email newsletter