John Lewis tops customer satisfaction index

John Lewis tops customer satisfaction index

John Lewis has held onto its crown at the top of a customer satisfaction index while its rival Debenhams dropped out of the top 10 all together.

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Get ahead of your competition: Luxury Sector 2022 Report

The trend is clear: online is set to become the leading channel for luxury purchases by 2025. Online shopping for luxury goods increased in value by 50% and nearly...