// Very Group shifts CFO Ben Fletcher to newly created role of chief finance and transformation officer
// Fletcher joined in 2020 to lead its finance team and will now be responsible for continuing development of the business’ operating model
The Very Group has appointed its chief financial officer Ben Fletcher to the newly created role of chief finance and transformation officer with immediate effect.
Fletcher joined the business in 2020 to lead its finance team and will now be responsible for continuing development of the business’ operating model and introducing new ways of working that increase customer-centricity.
The group, which owns fashion retailer Very, said it made “significant progress” over the last year with its multi-year technology investment roadmap.
This will enable it to “deliver customer experience improvements faster and more frequently than ever before”.
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The Very Group CEO, Lionel Desclée said: “We need to consistently land customer-focused change in the ways we work.
“This will position us to give the families we serve, as well as our people, the best possible experiences. Ben is the ideal person to represent transformation at the executive table and lead these exciting developments in our business over the coming years.”
Fletcher said: “We are already making big strides in our multi-year tech transformation. Alongside this, I’m passionate about continuing to develop the best ways of working to ensure we capitalise on this investment and continue providing the convenience, value and flexibility our customers value.”
