Revealed: Dunelm and FatFace are big winners at Retail Gazette Awards

20th October 2023

Gemma Goldfingle

General Retail News

Dunelm and FatFace took home the big prizes at the Retail Gazette Awards: The Game Changers, in partnership with Yext.

Homewares giant Dunelm won the Best Retailer over £500m, edging out some of the most successful retailers right now, including Aldi, Frasers Group, Pets at Home, and Superdrug.

The judging panel highlighted how Dunelm, which unveiled a 9% sales jump in its first quarter this week, was thriving despite the homewares market remaining depressed amid the cost-of-living crisis.

They said: “Dunelm has managed to achieve another year of growth in a constrained market. It is stealing customers from all across the industry and its success is causing others to rethink their strategy.”

FatFace nabbed both the Best Retailer under £500m and Marketing Game Changer gongs.

The awards top off a stellar week for the retailer, which was snapped up by Next for £115m last Friday.

The judges were impressed how FatFace was delivering across many metrics, from financial performance – the retailer tripled profits over the last year – to sustainability to workplace engagement.

They said: “This is a business that is doing everything right. It’s growing rapidly but also setting a bar for others to hit in terms of both sustainability and creating a happy workplace.”

Report: Who are retail’s biggest game changers in 2023?

Retailers from the biggest businesses in the industry, including Aldi, Sainsbury’s, The Body Shop and Boohoo gathered for a fun awards ceremony in central London last night where other winners included Superdrug, Decathlon and Frasers Group.

For the full list of winners see below: