Ann Summers has collaborated with InPost, an out-of-home parcel locker provider, to give “consumers more choice about how they receive their orders”.
Customers will be able to chose a 48-hour delivery to an InPost Locker at checkout to a location and time that suits them. InPost also enables Ann Summer’s customers the ability to return their parcels via their locker service of 16,000 lockers.
Ann Summers believes that locker deliver offers consumers another option besides traditional home delivery.
Jon Nicholson, chief commercial officer at InPost UK said: “Ann Summers has spent decades disrupting the high street and empowering its customers, while InPost is challenging the way delivery has traditionally worked. Bringing those two mindsets together makes this a really exciting partnership.
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“Customers expect choice throughout the shopping journey, and delivery should be no different. By adding InPost Locker delivery, Ann Summers is giving its customers greater freedom to choose the location and collection time that works best for them.
This follows research from InPost that highlighted 60 per cent of UK adults experience “delivery-related stress”. The study found consumers spent an average of 3.2 hours every month waiting at home for a delivery.
Maria Hollins, CEO, Ann Summers, added: “For more than 50 years, Ann Summers has pushed boundaries and championed empowerment, confidence and choice for our customers. Our partnership with InPost brings that same approach into another part of the shopping journey, giving our customers even greater freedom over how and where they receive their
orders.
We want every interaction with Ann Summers to feel empowering and on our customers’ terms. InPost Locker delivery gives them another simple and flexible option, putting even more choice into their hands.”
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