John Lewis breaks £160m sales barrier for first time

Department store John Lewis has broken the £160m sales record for the first time this week as British shoppers left their Christmas shopping till...

It‘s Christmas at Liberty

Christmas was well and truly underway in one of London‘s most infamous department stores as ShopperTrak tuned in to the third and final episode...

Liberty of London – It‘s all about loyalty

Following on from our review last week, it was with anticipation that the ShopperTrak team tuned in for the second instalment of Channel 4‘s...

DHL says online orders up 300% this Christmas

Parcel giant DHL Supply Chain says it is delivering a huge uplift in online orders for department store Debenhams this Christmas. Demand has already...

Waitrose boosted by premium food and drink sales

Upmarket grocer Waitrose saw a 2.5 increase of year-on-year sales growth this week to £138m as festive preparations continue to build. Traditionally a time...

John Lewis drops out of ‘excellence threshold,’ says latest survey

John Lewis.com has dropped out of the group of e-commerce sites that surpass the excellence threshold in the ForeSee 2013 Christmas Customer Experience Index,...

Debenhams’ Suzanna Harlow appointed to board of directors

Department store Debenhams has appointed Suzanna Harlow to the board of directors as Group Trading Director. Harlow, who has been at Debenhams for nearly...

‘Hare and Bear‘ effect paying off for John Lewis

The ‘Hare and Bear‘ effect appears to be paying off after Britain‘s biggest department store John Lewis posted another record breaking sales week. The...

Liberty of London – 3 things retailers can learn

Monday evening saw the first episode of Liberty of London – a fly-on-the-wall documentary, going behind the scenes at one of Britain‘s oldest and...

John Lewis launches food outlet collaborations

John Lewis is to open two new food concessions as part of a move to significantly develop its food offer. The retailer has joined...

Feature Resource

How robots are transforming the e-commerce sector

The cost-effective solution to retail fulfilment challenges The deployment of autonomous mobile robots in warehouses around the globe is transforming the future of the e-commerce...