COMMENT: Supporting and investing in shop floor staff is crucial

The retail industry has an elephant in the room – it suffers from one of the highest employee turnover rates of all industries in...

Yoox Net-A-Porter announces new HR director

The Yoox Net-A-Porter group has appointed Deborah Lee as its new chief people officer. Starting her new role in January 2017, Lee will be...

Tesco proposes new agreement with dairy suppliers

Britain’s biggest supermarket is sourcing a new deal with dairy farmers, whereby every three months the retailer will review the price it pays for...

Misery for Mike Ashley as Rangers rebel

Sports Direct owner Mike Ashley has moved to have Ibrox boss Dave King arrested. It has been reported that Ashley took King to court...

Unilever becomes 2000th accredited living wage employer

The Living Wage Foundation has announced that there are now over 2,000 accredited Living Wage employers across the UK. This doubles the number of...

Aldi raises wages while keeping prices low

Already credited for its treatment of staff and generous wages, the German discounter Aldi has pledged to increase minimum rates of staff wages further....

Everything you need to know about the Consumer Rights Act

Today the Consumer Rights Act comes into force, applying to all retailers. So what does this mean for your business? What does the Act...

Costa’s warning: living wage increase could cost customers

Costa Coffee owner Whitbread has warned that its prices will rise following the introduction of the National Living Wage in April. Andy Harrison, CEO...

Comment: Staff on frontline to deliver this Christmas

As November draws to a close, all eyes turn to Christmas. However, retailers have been building up to the festive season all year and...

Comment: Reviving the retail role model

Diane Coolican, Director at Redsky Learning, a provider of bespoke learning and development programmes, explains how the recession has impacted on retail’s role models...

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Feature Resource

Best Tools for Commerce Marketing Success

Today’s commerce marketers use an average of 7.2 marketing tactics in their marketing strategy. In the recent past, this would have required an exhaustive lineup...