Wednesday, January 24, 2018

2016 Customer Experience Masterplan

Enhance your customer experience and leverage a holistic approach to your email marketing program with our practical tips. Customer experience (CX) is not just a buzzword; it's a commitment by the brand to deliver an easy, satisfying online experience to its customers and pr...

Single customer view ? do you genuinely have one?

Let's turn your biggest problem into your biggest prize... How well do you know your customers? Can you tie together their actions online, in-store, through call centres and apps? Forbes Insights 2015 states that fractured or conflicting messages from a brand makes marketer...

18 Must-Have Stats About Millennial Shoppers [Infographic]

Tracking the Mobile Millennial Shopper Lately Millennials seem to be the most popular topic around ecommerce. What do they like? Where do they shop? How do they make purchases? It often seems daunting to keep up with this tech-savvy generation that is quickly becoming the la...

The Content eBook

How brands are creating content hubs to build radically successful businesses. Flockler is proud to have powered a few hundred content marketing hubs for some of the leading brands, such as Intel, Expedia and Penguin Books. Whilst working with our clients we've been lucky ...

The Complete Guide to Performance Testing Your Retail Websites and Apps

Are You Ready for the Rush? As more and more business is conducted online, retailers face a continuous challenge to ensure their sites and apps perform. With retailers gearing up for the season ahead, particularly Black Friday, thoughts invariably turn to the consequences o...

Making Social Commerce Pay

Turning social media engagement into revenue. Whether it?s engaging social surfers to get them hitting the ?buy now? button, or enticing browsers to click on links to buy through the retailer website, an understanding of how customers use social networks is crucial to devisi...

Most Read

Feature Resource

The Ultimate Social Hashtag Calendar 2018

Looking for new ways to share content with your followers, promote a cause or celebrate? With the vast number of hashtag holidays trending on social...