The Big Interview

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We speak to the big names in retail

Stephanie Horton, chief marketing officer, FarFetch

Farfetch marketing boss: “Everyone is trying to create the offline experience, online”

To some extent, Stephanie Horton is a physical personalisation in the role shift of the e-commerce site. Net-a Porter launched its own magazine in February with employees coming from top publishing houses while Marks and Spencer refreshed its webs...
09:31AM - Fri 4th July 2014
Robert Schütze, UK and Poland country manager, Zalando

Zalando UK boss: “E-commerce is a megatrend that is shaping shopping in a new way”

German tech start-up Zalando has been growing rapidly since its inception in 2008 and grew its sales by 50 per cent to 1.8bn euro last year. In 2013 it managed to break-even for the first time across the DACH region (Germany, Austria and Switzerla...
08:54AM - Tue 17th June 2014
Jim Buckle, chief operating officer of Feelunique.com

Feelunique’s COO on growth, ads and why e-commerce sites could change

It could be argued that Europe’s biggest online health and beauty retailer Feelunique is perfectly placed to ride the e-commerce wave. According to NPD group, online sales of prestige beauty products grew by 35 per cent in 2013 – a growth that far...
10:14AM - Fri 13th June 2014
Jason Bannister, MD, Oak Furniture Land

Interview: Jason Bannister, MD, Oak Furniture Land

Wood furniture retailer Oak Furniture Land posted record sales of £85m last year and successfully opened 41 additional stores by December 2013, bringing the total to 50. The firm, which posted profit of £9.2m in 2012, was ranked 19 in The Sunday T...
03:19PM - Tue 20th May 2014
John Cheston, Group General Manager, Smiggle

Interview: John Cheston, Group General Manager, Smiggle

Having spent 17 years at Marks & Spencer in a number of buying roles and senior management positions – a brand synonymous with own branded products - some might say John Cheston is the ideal man to oversee Australian stationery brand Smiggle’s UK ...
09:33AM - Thu 12th December 2013
Bill Giouroukos has been at Westfield for almost 20 years and has overseen major projects in the UK, US, Australia and New Zealand

Interview: Westfield, Director of Operations

There is a shopping centre boom taking place across the UK, with new research from global real estate adviser DTZ stating investment transactions reached £2.7bn during the first three quarters of 2013, more than in the whole of 2012.One of the ins...
08:48AM - Thu 31st October 2013
Danielle Pinnington, MD at Shoppercentric

Danielle Pinnington: “Understanding shoppers is vital: M&S amongst others need to be more creative.”

Having spent 12 years as a researcher specialising in the world of NPD and branding, Pinnington rose to the position of Deputy MD at Research International before joining Incite Marketing Planning as a Board Director. In 2004 she founded Shopperce...
09:14AM - Tue 1st October 2013
Chantal Coady, Creative Director and Founder, Rococo Chocolates

Interview: Rococo Chocolates, Creative Director & Founder, Chantal Coady

The most striking thing about Chantal Coady, Creative Director and Founder of Rococo Chocolates is that her business has come from her dream and her passion.Coady took a plain department store experience and sensualised it, creating a genuine and ...
10:37AM - Mon 5th August 2013
Kenny Wilson joined Cath Kidston in July 2011

Cath Kidston's CEO Kenny Wilson

In an increasingly competitive and fast evolving retail climate, rising sales and ambitious UK and international expansion plans are to be applauded.Fashion and homewares specialist Cath Kidston is one such case, reporting a 24 per cent rise in to...
04:10PM - Wed 23rd January 2013
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