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Online retailers fall under Black Friday stampede

Friday 27 November 2015 - Posted by Philip Gallagher

A fifth of the IMRG’s top 50 online retailers’ websites crashed before 9am today as unprecedented demand saturated them. Boots, Argos and Game experienced severe disruption over the last 12 hours, a live tracker by Ampersand revealed. The tracker, which monitors the uptime, downtime and response times of websites, showed that they had been unable to handle the surge in traffic. This isn’t the f...


Tension builds between Findel and Sports Direct

Friday 27 November 2015 - Posted by Veebs Sabharwal

Today Findel will send shareholders notice of a general meeting that has been requisitioned by Sports Direct, who are proposing a new director (Benjamin Gardener) be added to the board of Findel. Findel, the home shopping group, is recommending that shareholders vote against the decision. In September Sports Direct, founded by Newcastle United owner Mike Ashley, acquired an 18.9% stake in Finde...


Is Bang & Olufsen selling out?

Friday 27 November 2015 - Posted by Veebs Sabharwal

Shares at luxury audio specialist Bang & Olufsen jumped after the Danish company said it was in talks with a potential buyer. The group's stock rose over 25% on the Copenhagen Stock Exchange in afternoon trading. "The company has initiated a dialogue to investigate and analyse the firmness of these approaches," B&O said in a statement. As consumers turn to digital devices to consume music, B&O ...


Oasis carries Warehouse as group turns profit

Friday 27 November 2015 - Posted by Philip Gallagher

Fashion retailer Oasis has turned a £0.3m loss into profits of £5.6m, though sister brand Warehouse has failed to pick up the slack. After three years Oasis, part of the Oasis and Warehouse Group, has finally started turning a profit. In the year to the end of February sales at the retailer jumped 5.4% to £171.9m, resulting in £5.6m in profits. This was partly driven by success in full price sa...


The Co-Operative looks to old strategies

Friday 27 November 2015 - Posted by Talya Misiri

Co-Op is taking its strategy back to basics following a turbulent few years. Chief Executive, Richard Pennycook believes that projects with local communities will encourage the popularity of the group’s grocery stores, funeral company and insurance business. Pennycook sees the importance of giving more than just the primary business, and has stated that he wants the Co-op’s staff and 7m members...


7 Key ingredients for successful commerce marketing e-mails

Friday 27 November 2015 - Posted by Guest Piece

Juniper Research released a staggering figure a couple of months back: Global brand and retail spend on digital marketing activities will reach $200bn in 2015 — a 15% increase over last year. Investment leaves room for experimentation, which is great. However, as commerce marketers adjust their approach, it is important to keep in mind a number of digital marketing best practices: Relevance Mar...


McColl’s Chief Exec steps down after 20 years

Thursday 26 November 2015 - Posted by Talya Misiri

James Lancaster, Chief Exec of convenience chain McColl’s, has announced his plans to step down after 20 years of service. He will continue in the role until a replacement is found. Once officially retiring from the position, Lancaster will take the post of the retailer’s Non-Executive Chairman. In a statement, the retailer said that the board had asked Lancaster to take the new role and that h...


Tesco is still paying for its errors

Thursday 26 November 2015 - Posted by Veebs Sabharwal

Tesco will pay $12m in order to settle legal action by US shareholders, which claims that accounting irregularities from the September 2014 scandal inflated the supermarket's share price. In a statement released this morning, Tesco announced that it had reached an agreement. The class action was against the company and some former directors in relation to alleged breaches of certain US federal ...


‘Click and don’t collect’: River Island’s new option for busy shoppers

Thursday 26 November 2015 - Posted by Philip Gallagher

River Island has introduced an innovative new ‘click and don’t collect’ service in partnership with Shutl, a fulfilment specialist owned by eBay. The new service comes after research by Shutl and Retail Week revealed that 20% of shoppers who buy online will ask for a refund on their goods rather than collect in store. ‘Click and don’t collect’ will enable customers who are unable to collect the...


John Lewis bans staff discount online this Black Friday

Thursday 26 November 2015 - Posted by Philip Gallagher

John Lewis has forbidden its staff, otherwise known as partners, from using their discounts on online during the event. Partners at the British high street retailer are usually entitled to 12.5% off electricals and 25% off everything else. However, during the Black Friday and Cyber Monday weekend, partners will be unable to apply their discounts online to reduced items so as to give customers a...

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