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Customers furious with upcoming cuts to Tesco clubcard points

Thursday 03 September 2015 - Posted by Philip Gallagher

Tesco customers have voiced their outrage after it emerged that Britain’s biggest retailer is slashing its clubcard point rewards. From December 1st onwards, Tesco will offer its credit card customers just one point for every £8 spent outside of stores, double the current £4 limit. Customers will still earn 1 point for every £4 spent at Tesco. Many of its 2.8m customers have expressed th...

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Mulberry’s Group Finance Director notifies resignation

Thursday 03 September 2015 - Posted by Alan Jarque

After eight years’ service, Mulberry has announced that its Group Finance Director, Roger Mather will be stepping down. Mather notified the Board of his intention to resign but will remain in the role until 30th June 2016 to ensure a smooth transition with his successor. Chairman, Godfrey Davis, said in a statement: “The Board would like to express its thanks to Roger for his valuable co...

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Three things retailers must do in response to the living wage

Thursday 03 September 2015 - Posted by Guest Piece

Retailers have attracted special attention in the press in recent months for their failure to pay the living wage. Of course, retailers were not alone in paying below the living wage of £7.85 per hour (£9.15 in London), but were an easy focal point for the debate. After all, they employ large numbers of people in every town and city across the country and are highly visible to the public – eve...

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3D printed sweets become a retail reality

Thursday 03 September 2015 - Posted by Philip Gallagher

3D printed confectionary became a consumer reality this week with the launch of the ‘Magic Candy Factory’ – an innovation in confectionary production that will be available for UK consumers from early 2016.  The Birmingham headquartered Katjes Fassin UK beat its competitors in the race to perfect the technology. It takes the Magic Candy Factory about five minutes to print a sweet weighing b...

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What will Natalie Massenet do next?

Thursday 03 September 2015 - Posted by Veebs Sabharwal

The Net-a-Porter group has confirmed the departure of founder Natalie Massenet as Executive Chairman. Massenet would have been chairman of the combined company after a planned merger with Italian rival Yoox, but has stepped down from the luxury e-tailer 15 years after she launched the business. She will not be on the board of Yoox Net-a-Porter. Massenet made £50m when she sold a stake in...

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Christo Wiese looks to UK for investment opportunity

Thursday 03 September 2015 - Posted by Editorial Assistant

South African tycoon Christo Wiese has told The Telegraph that there are parallels between the grocery sector in his home country and the highly competitive UK market. Wiese founded ShopRite in Cape Town in 1979 with just eight stores. Now the company trades from over 2,000 outlets in 15 countries, with sales in South Africa of £2.2bn. The entrepreneur, who is worth £4.2bn, recently snap...

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CMA clears Booker’s £40m deal for Budgens and Londis acquisition

Thursday 03 September 2015 - Posted by Editorial Assistant

The UK's biggest cash-and-carry operator, Booker, has been given the green light by the Competition and Markets Authority (CMA) to acquire convenience retailers Londis and Budgens. The £40m takeover, announced in May, will strengthen Booker's high street presence, alongside its Premier and Family Shopper brands. The CMA revealed today that it cleared the deal after launching an investiga...

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Sports Direct chairman up against shareholder revolt

Thursday 03 September 2015 - Posted by Veebs Sabharwal

It’s expected that Sports Direct Chairman, Keith Hellawell, will face pressure to step down from the  board at the retailer’s annual meeting next week as a result of new rules that give increased rights to minority shareholders. Thanks to new guidance from the Financial Conduct Authority, Mike Ashley, Sports Direct’s executive deputy chairman can be challenged by other investors for the fir...

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Customers call for answers following WHSmith site bug

Wednesday 02 September 2015 - Posted by Editorial Assistant

WHSmith customers have reported a major data protection breach with the retailer's IT system, causing information to be distributed via mass email. Customers who used the "Contact Us" form claimed to have begun receiving spam emails Tuesday morning which include the phone numbers, names and email addresses of unrelated customers. Customers have taken to social media, with one tweeting"…e...

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A nail in the front tyre: Halfords reports disappointing losses in its cycling department

Wednesday 02 September 2015 - Posted by Philip Gallagher

Bike, car part and camping retailer Halfords posted a disappointing loss today, blaming both inclement weather and increased discounting in the greater market for an 11% decrease in cycling sales, right in the middle of what should have been the peak mainstream bike season. The hype of the 2012 Olympics saw thousands of Brits taking to the roads on their bikes: a cycling craze that saw Half...

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