Well appoints new transformation director to shape its future strategy

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Pharmacy retailer Well has announced Chris Ellett to take on the newly-created role of transformation director.

Ellett joins the chain this month, bringing 13 years of experience in business transformation and over a decade in senior leadership roles.

Prior to Well, he worked was the Co-op’s group head of transformation and had previously worked as engagement director for Boxwood, designing and implementing transformation programmes.

Based at Well’s head office in Manchester, Ellett will report directly to chief executive John Nuttall and will be in charge of leading the IT, Programme Management Office, and Innovation functions.


READ MORE: 5 Minutes With Tracy Barton, Retail Stores Director, Well


The overall focus of Ellett’s role will be shaping and defining the future strategy for the Well Group, which incorporates Well, Well Careplus and Bestway Medhub.

“I’m excited to be joining Well at such an important time,” he said.

“As consumer behaviours, expectations and needs change, and the market landscape continues to evolve, we have a unique opportunity to deliver true convenience, clinical effectiveness, and make a real difference to the health and wellbeing of our customers.

“With 780 stores nationwide, we know we can play an even greater role in alleviating the current pressures on the NHS and harness technology-led solutions to make community pharmacy truly valuable, while delivering the outstanding customer-care people have come to expect from their local Well pharmacy.”

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