Harrods announces ecommerce partnership with Farfetch

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Farfetch Harrods
// Harrods chooses Farfetch as exclusive global ecommerce partner
// Harrods will create a contemporary online platform for consumers
// Farfetch Black & White creates leading multichannel ecommerce platforms

Harrods has announced a partnership with Farfetch Black & White Solutions to offer a new and improved global ecommerce platform.

The world-renowned department store selected Farfetch as its exclusive partner, and plans to create a contemporary online platform for customers as well as benefit from the use of Farfetch’s ecommerce management, operations support, international logistics support, and technical support.

Farfetch Black & White creates multichannel ecommerce platforms that gives retailers the opportunity to interact with their consumers, as well as allowing them to focus on their creativity.

“Achieving the highest level of customer service in a digital world can be difficult, which is why Harrods has chosen to partner with Farfetch Black & White Solutions,” Farfetch chief executive José Neves said.

“Our experience of building platform technology for luxury brands means that Harrods’ online offer will be every bit as exciting as the in-store experience.”

Meanwhile, Harrods managing director Michael Ward said: “Partnering with Farfetch Black & White Solutions allows Harrods to work with the market-leader in ecommerce technology to deliver a seamless service online, which will continue to feel instantly and unmistakably Harrods.”

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