Moss Bros to offer private appointments in stores from Monday

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Moss Bros reopening Brian Brick covid-19
The menswear retailer is due to reopen from June 15
// Moss Bros set to offer customers one-to-one appointments once stores reopen from June 15
// Appointments are free of charge, with no obligation for customers to make a purchase

Moss Bros has said it will launch a one-to-one in-store appointment service as part of the phased reopening of its stores this month.

The menswear retailer is due to reopen from June 15 and its new service will allow customers to book appointments and skip the queue for a personalised shopping experience.

Appointments are free of charge, with no obligation for customers to make a purchase, and books can be made online.


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Moss Bros will reopen 16 stores from Monday, which are primarily located in outlet villages or centres with large car parks.

A further 26 stores will open on June 17, followed by 34 on June 22.

Moss Bros has a total of 128 stores in the UK.

The retailer said its safety measures included perspex screens fitted at tills, card-only payments and hand sanitiser stations.

Products that have been tried on or returned will be steam cleaned and quarantined for 24 hours before being resold.

“We are delighted to confirm our phased store reopening programme and also launch private appointments, which will enable us to style customers in a way that will give them confidence and security and will also help us manage the planning of our stores, we see this as an area for growth now that we are in the new normal,” Moss Bros chief executive Brian Brick said.

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