// Claire Pointon will be joining the food delivery firm as UK and Ireland managing director
// She previously led in-store and digital customer function for John Lewis
Just Eat has appointed former John Lewis customer director, Claire Pointon, as its new managing director for the UK and Ireland.
Having most recently led the digital and in-store customer function for the department store retailer, Pointon brings more than 20 years of commercial experience in customer strategy, brand innovation and marketing to Just Eat.
Prior to her role at John Lewis, which she held since 2020, Pointon held senior positions at companies including Dixons Carphone, Carphone Warehouse, Deutsche Telekom and Kerry Foods.
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She will be taking over from Andrew Kenny who joined the rapid food delivery firm’s board as chief commercial officer last year.
“I’m delighted to be joining Just Eat at such an exciting time for the business,” Pointon said.
“Online food delivery is increasingly becoming a part of our daily lives, with more customers than ever looking for convenience and choice online.
“The passion from the team for leading the industry, our customers and partners is clear to see and I’m looking forward to leading the UK and Ireland’s next phase of the journey.”
This comes as Just Eat has partnered with Iceland, launching with over 200 of the frozen food specialist‘s stores in April and offering 5,000 products to customers in cities including London, Manchester, Belfast and Leeds.
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