Sunday, August 19, 2018
Sebastian Wormell

Unsung Hero: Sebastian Wormell, Archivist, Harrods

Sebastian Wormell did not mince words when asked why Harrods’ archives are so precious.
online retail sales

How can retailers protect themselves from a “pay later” returns culture?

The Retail Gazette takes a closer look at the growth of pay later returns, and what retailers can do to protect themselves.
retailers must adapt

CVAs: What are they? Do they work? Why are we seeing so many?

As CVAs become an increasingly familiar part of the retail landscape, The Retail Gazette takes a closer look at what they are
Conviviality

Conviviality: What went wrong?

The Retail Gazette takes a closer look at what was behind the break-neck downfall of the once mighty Conviviality retail empire.
Marketing

Marketing: What happens when it goes wrong?

Marketing mistakes are nothing new, and it's plain to see that even huge retailers can still slip up.
Gender pay

Updated: The retailers with the biggest gender pay gaps

Just under a year ago, the government passed legislation requiring companies to make their gender pay gap figures public.

GDPR: Retail is far from ready

Swathes of retailers will not be ready for GDPR when it comes into force in May. We look at what fate awaits those lagging behind
Toys R Us

Toys R Us: What went wrong (Part II)

We take a closer look at the final days of Toys R Us examining how and why it collapsed so quickly.
Toys R Us

Toys R Us: What went wrong? (Part I)

Last week Toys R Us announced it was set to close all its stores across the US and the UK, threatening tens of thousands of jobs.
Maplin

Maplin: What went wrong?

"Black Wednesday" saw Maplin fall into administration. The Retail Gazette takes a closer look at what went wrong, when and why.

Feature Resource

The retail CMO’s guide to Christmas 2018

Things are tough in retail right now. Administrations, Amazon, CX, AI, a weak pound...it's a lot. But we’re here to spread some Christmas cheer. The retail...