Retailers are right to question stores. But many are still judging them with an incomplete picture.
The easiest retail story to tell in 2026 is one about decline. Another store closes, another high street unit goes dark.
In this new Retail Gazette report, we go ‘Beyond the till’ to measure the true value of stores in multichannel retail.
What you’ll learn:
- Why store closures don’t tell the full retail story
- The P&L blind spot
- The online ‘halo effect’: the value stores create elsewhere
- Why retailers still need presence, and much more
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