Exclusive: Aldi confirms it plans to keep controversial “self-tipping” measures

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New information acquired exclusively by the Retail Gazette reveals that Aldi has made no plans to scrap the controversial “self-tipping” measures exposed earlier this week by the BBC.

Discount retailers Aldi and Lidl were criticised by both union representatives and workers for forcing their lorry drivers to carry out the work of warehouse staff.

Drivers were revealed to be made to unload their own deliveries, without being paid any extra money and in some cases receiving only minimal training.

In a letter to suppliers, Aldi confirmed its intentions to maintain the controversial scheme, calling for suppliers to inform their drivers of these rules.

The letter, attained by the Retail Gazette from an anonymous source, read:

Dear Supplier,

We have recently experienced some delivery drivers at our Regional Distribution Centres expressing surprise at Aldi’s policy of self-tipping upon arrival.

To help our business run as efficiently as possible, we require all drivers delivering products to Aldi’s Regional Distribution Centres to unload their own vehicles.

This requirement is detailed in our Goods Receiving Guidelines, which also stipulates that Suppliers make their drivers aware of these rules and procedures.

The process is designed to save you, our Supplier, time and money by allowing your drivers to get back on the road as quickly as possible. We supply a fully charged electric pallet truck and each of our Regional Distribution Centre’s has a clear process for training drivers. Personal Protective Equipment (PPE) is also provided where necessary.

Please reiterate this long-standing process to your haulers or drivers.

Your co-operation is appreciated.

Aldi UK


READ MORE: Aldi & Lidl in hot water over treatment of drivers


The letter was issued to Aldi’s suppliers the day after a BBC Radio 4 programme.

In response to the report Aldi stated: “We operate an efficient business model and pass on savings to customers who benefit from the lowest grocery prices in the UK.

“The majority of hauliers support this process as it saves them time and money. It means they can quickly get back on the road after unloading.”

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