// Complaints about online shopping has risen 84% in 2018-19 compared with 2017-18
// High street shopping complaints have risen by 39% year-on-year
// Package delivery complaints have surged by 203%
Retailers have faced a wave of complaints on problems relating to online shopping and package deliveries.
Complaints regarding online shopping has risen by 84 per cent in 2018-19 compared with 2017-18, according to MoneySavingExpert associate Resolver.
High street shopping complaints have risen by 39 per cent year-on-year, while package delivery complaints have surged by 203 per cent.
Resolver posted the five biggest areas of complaint in 2018-19, and the change compared with 2017-18:
1. PPI, -24 per cent
2. Flight delays and airlines, 14 per cent
3. Online shopping, 84 per cent
4. High street shopping, 39 per cent
5. Mobile phones, 57 per cent