Harvey Nichols’ localised checkout boosts overseas online sales

Harvey Nichols’ group marketing and creative director Deborah Bee is set to exit from the department store according to a report.
Bee will be pursuing new career opportunities following her exit.
// Harvey Nichols cross-border online sales boosted by localised checkout
// The checkout offers customers 21 languages, tax calculations & alternative payment methods
// The company said it has seen “impressive results”

Harvey Nichols has reported a rise in cross-border online sales thanks to its localised checkout following its partnership with ecommerce solutions provider Global-e.

The checkout offers customers 21 languages, tax calculations and alternative payment methods.

The department store chain will utilise Global-e’s technology-based solution to offer a unique shopping experience for overseas shoppers.

The partnership is part of Harvey Nichols efforts to grow its online business across 170 markets worldwide.

The new options include low-priced shipping options as well as a simplified returns process.

The company said it has seen “impressive results” in the four weeks since it launched the solution.

“Providing our international shoppers with a seamless and localised shopping journey, same as for our local UK shoppers, is vital for us in order to further drive our international online sales in a sustainable manner,” Harvey Nichols head of multichannel operations James Henry.

“To support this growth strategy we were looking to implement an advanced cutting edge cross-border ecommerce solution, with an impeccable track record supporting leading global brands and delivering sustainable growth.”

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