Insights for seamless store experiences
Luxury retail is undergoing a transformation.
The physical store is shifting from transactional to experiential. In luxury retail, customers demand personalised experiences and outstanding service. High-spending shoppers expect the choice, convenience and assistance they receive in store to surpass what they would find elsewhere.
Download our new ebook and discover how to:
- Improve customers’ shopping experience by optimising store navigation and service levels
- Track store and staff performance and set meaningful KPIs
- Benefit from luxury-specific benchmark traffic data with our Market Intelligence tool
- Understand the client journey, dwell time and repeat visits.