Shops & garden centres may continue click-and-collect, govt confirms

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Shops & garden centres may continue click-and-collect, govt confirms
"Stores can operate click-and-collect services as long as orders are taken online, by telephone or via post, and customers remain outside of the store to collect their goods."
// Non-essential retailers’ click-and-collect services can continue to operate during the pandemic, the government has confirmed
// However, customers must not enter the stores to collect the services
// Comes after questions were asked to Downing Street about garden centres offering click-and-collect

Non-essential retailers’ click-and-collect services can continue to operate as long as customers do not enter stores to collect purchases, the UK Government has confirmed.

The clarification comes after Downing Street was asked during its daily briefing with reporters yesterday about some garden centres offering click-and-collect services despite not being classed as essential retailers.

A government spokesman said: “Online retail may continue.


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“Stores can operate click-and-collect services as long as orders are taken online, by telephone or via post, and customers remain outside of the store to collect their goods.

“In this situation, as generally, businesses must operate with strict adherence to the social-distancing guidelines.”

Veteran Conservative politician Sir Geoffrey Clifton-Brown last week called for garden centres to be one of the small number of shops to be permitted to reopen in a bid to test whether the current UK lockdown could be relaxed.

The Prime Minister ordered all shops except for those classified as essential, such as supermarkets, pharmacies and dry cleaners, to close their doors to the public when he brought in the lockdown restrictions last month.

The next review of the measures is due to take place on May 7.

Clifton-Brown, during an online broadcast last week from the Barn Theatre in Cirencester, Gloucestershire, said: “I see no reason why we shouldn’t slowly open garden centres.

“Maybe even estate agents – businesses that have responsible social separation.”

In Scotland, garden centres have been urged to set-up home delivery services in order to help those stuck in their homes to remain active.

Rural affairs and natural environment minister Mairi Gougeon wrote to bosses urging them to consider a mail order service for selling plants and seeds.

Gougeon told the PA news agency: “It is important for people’s mental health to have the ability to be out in their gardens and do work and support their local plant nurseries.”

with PA Wires

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