Wren Kitchens turnover smashes £800m

Wren Kitchens trading update The West Retail Group Ebuyer
Wren Kitchens finished the year with 89 showrooms
// Wren Kitchens owner records turnover of over £800 million
// Pre-tax profit increased to £64.5 million from £38.3 million

Wren Kitchens owner The West Retail Group has reported a turnover of over £800 million.

The company, which also owns electronics retailer Ebuyer, saw its group turnover rise from £701.1 million to £800.1 million in the year ending December 31, 2019.

Pre-tax profit also increased to £64.5 million from £38.3 million the year before.


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Turnover of £612.7 million was recorded in 2019, a 25 per cent increase from £490.8 million the previous year, while pre-tax profit grew to £65.2 million from £37.2 million.

The West Retail Group is led by managing director Mark Pullan and owned by Malcolm Healey through his private equity company Vida Capital Partners.

Wren Kitchens, which has its head office in Barton-upon-Humber and facilities in Scunthorpe and Howden, employs about 2000 people in East Yorkshire.

During the year, Wren Kitchens was granted planning permission for a kitchen manufacturing facility located behind its existing factory on its 180-acre Barton-upon-Humber estate.

The £120 million, 990,000sq ft development represents the company’s largest single investment and is set to create a range of manufacturing jobs, as well as IT development, engineering, customer service and product development roles.

Wren Kitchens finished the year with 89 showrooms and opened additional sites in Bradford, Edmonton, Enfield and Scunthorpe following the year end.

In June, the company resumed its expansion programme, which had been paused during the Covid-19 lockdown, with the opening of its 100th showroom targeted later this year.

Meanwhile, turnover at Howden-based Ebuyer was £190.5 million in 2019, compared to £212.2 million the year before.

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3 COMMENTS

  1. This is interesting… I have been trying to get Wren Kitchens to deal with a quality issue in a 2year old kitchen installed by the previous owner in order to sell the house to me. Apparently the terms of their warranty are that it is non-transferable so if you buy a house with a shoddy kitchen they do not want to know, even though we are the first and only users of the kitchen. I asked for contact details for Mark Pullen and was refused. This situation must contribute to their massive profits, dont you think?
    I am willing to supply further information should you be interested in writing about it, because I think it is a poor example of customer service.

  2. We have received a delivery of our Kitchen from Wren and unfortunately the doors are not what we order and we are having big trouble to rectify this. Customer Service you are unable to get hold of them and when you do you can’t get pass a girl call Ellie. We have spent just under £19,000 with WREN Kitchens.
    We need help urgently.

  3. Wren kitchens have delivered the wrong hob. They deliver a gas hob we don’t have gas ! Can i get them to respond on their customer service line via e mail or telephone ? Not a chance…. they is a terrible company for customer service .

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