1650 high street jobs at risk at Costa Coffee

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1650 high street jobs at risk at Costa Coffee
Costa Coffee said the proposed job cuts had been driven by “high levels of uncertainty as to when trade will recover to pre-Covid levels”.
// Costa Coffee says 1650 high street staff are at risk of redundancy amid cost-cutting measures
// It has started consultations which could affect more than a 10th of its high street roles
// The restructuring proposes removal of the assistant store manager role across its UK business

Costa Coffee has said 1650 high street staff are at risk of redundancy as it looks to cut costs amid continued uncertainty over when trade will fully recover following the pandemic.

The coffee chain told staff today that it has started consultations which could affect more than a 10th of its high street roles.

The move comes a week after rival Pret A Manger revealed it was slashing 2800 high street jobs as part of a restructure of its UK business.


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Costa Coffee closed nearly all of its 2700 UK stores for six weeks during the pandemic but has now reopened around 2400 sites.

The Coca Cola-owned high street chain said trade is “returning” after being boosted by the UK Government’s VAT reduction on food and non-alcoholic drinks and the recent Eat Out To Help Out scheme.

However, it said the proposed job cuts had been driven by “high levels of uncertainty as to when trade will recover to pre-Covid levels”.

The restructuring proposes removal of the assistant store manager role across its UK business.

Costa Coffee stressed that it would seek to find those at risk alternative jobs in the business where possible, and provide support for those leaving.

The company has also frozen all pay increases within its head office and axed all non-essential expenditure as part of its cost-cutting efforts.

“Today’s announcement to our store teams was an extremely difficult decision to make,” Costa Coffee UK managing director Neil Lake said.

“Our baristas are the heart of the Costa business and I am truly sorry that many now face uncertainty following today’s news.

“We have had to make these difficult decisions to protect the business and ensure we safeguard as many jobs as possible for our 16,000 team members, whilst emerging stronger ready for future growth.

“As a proud member of the UK high street, we remain committed to the role Costa plays in supporting the economic recovery of the country, but today I want to say a huge thank you to all of our team members that are affected by this announcement and we will be supporting you throughout this process.”

with PA Wires

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