Former Debenhams manager joins The Mall Walthamstow

// Liz Hardy has been hired as new general manager at The Mall Walthamstow
// She served as senior store manager at Debenhams’ Oxford Street store from 2016 to 2018
// Hardy is expected to provide “vision and leadership” in her new role

Capital & Regional has appointed the former Debenhams Oxford Street store manager Liz Hardy as the new general manager at The Mall Walthamstow.

Hardy started her new position in January 2021, and has over 15 years worth of experience in retail management and commercial strategy.

She joins The Mall Walthamstow from her previous role as commercial manager at LLAOL, the company which operates London Luton Airport on behalf of airport operator, Aena and shareholder AMP Capital.


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Other previous roles include her time at Debenhams’ Oxford Street store, where the team delivered eight per cent year on year growth, on turnover of £86 million, while Hardy provided senior leadership to a team of 1400 staff.

She has also held roles as general manager across central London for fashion retailers Hobbs, Monsoon Accessorize and All Saints.

“Liz joins the Mall Walthamstow team with a great deal of experience in retail management for some of the UK’s leading high-street brands,” Capital & Regional guest & customer experience director, Sara Jennings said.

“While running operations, Liz will also provide vision and leadership as we progress our wider plans to repurpose the centre.

“Liz is commercially minded with a strong-track record of delivering results, as well as successful stakeholder engagement campaigns, making her a great fit for the role.”

Hardy said: “The Mall Walthamstow is a fantastic shopping centre and its position is ideal, connecting the historic market, town square, residential and transport.

“As an important hub for the local community, ensuring we continue to support by providing access to necessities during this difficult period will be the priority for my team.

“In the coming months, I hope to contribute some of my own experience to the centre’s rejuvenation, and to delivering long-term value for the area, in close partnership with the local authority, community groups, and all of our retail customers.”

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