Sainsbury’s facing boycott over changing its Nectar system

Sainsbury's shoppers have been threatening to boycott the supermarket chain after the grocer made changes to its Nectar reward scheme.
Sainsbury's shoppers have taken to social media to complain about the changes.
// Sainsbury’s shoppers complain to the supermarket on social media after seeing changes to their nectar accounts
// The changes were made between April 16 and April 19

Sainsbury’s shoppers have been threatening to boycott the supermarket chain after the grocer made changes to its Nectar reward scheme.

Many customers have taken to social media to complain after noticing they are not receiving offers as regularly as normal with some claiming that they have not received new deals in weeks.

One person said: “For the second week running I’ve had no Nectar bonus offers for Sainsbury’s.”

 

 


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Other shared screengrabs across Twitter from the Nectar app, which shows the message: “You don’t have any new Sainsbury’s offers at the moment, please check back again soon.”

MoneySavingExpert also weighed in, sharing screengrabs from the Sainsbury’s website, showing how the words “every week” has been removed from the sentence: “We’ll send you a new bundle of offers – you just pick the ones you fancy.”

The Manchester Evening News reported, one person said: “For the second week running I’ve had no Nectar bonus offers for Sainsbury’s.”

Sainsbury’s told Manchester Evening News: “We regularly review the promotions available through our Nectar app to ensure customers are always receiving personalised, valuable offers. As part of this process, some offers may be currently unavailable for a small number of customers and we apologise for any inconvenience.”

Both changes to the Sainsbury’s website and Nectar app occurred between April 16 and April 19.

Nectar has approximately 18 million customers and can be used in multiple stores and online retailers, including as Argos and eBay.

Through the scheme, you build up points which can then be turned into vouchers – one Nectar point is worth 0.5p, which means 100 points would convert into 50p to spend.

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1 COMMENT

  1. My local Sainsbury’s has visibly gone down hill. The deli and fish counter have gone. The bakery is on reduced lines. Even their Taste the Difference range has declined in offer and selection.

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