Sainsbury’s, John Lewis and Wilko ask shoppers to continue wearing face masks

Sainsbury's and Wilko have asked customers to continue wearing face masks in store
Sainsbury's and Wilko have asked customers to continue wearing face masks in store
// Sainsbury’s and Wilko have asked customers and staff to continue wearing face masks tomorrow despite it no longer being a legal requirement
// Customers in England no longer legally have to wear a mask in shops from Thursday when the Government’s Plan B restrictions end

Sainsbury’s and Wilko will ask customers and staff to continue to wear face masks in shops when Plan B rules end in England tomorrow.

Sainsbury’s said: “Safety remains our highest priority. From Thursday, we’re asking our customers and colleagues in England to continue to wear a face covering in our stores if they are able to.

“In Scotland and Wales face coverings remain mandatory for those who can wear them in our stores, in line with the latest Government restrictions.

“We continue to have a range of safety measures in all of our stores, including screens and sanitising stations.”

Variety store Wilko has taken a similar stance. A spokesperson said: “While masks will no longer be a legal requirement in England, we’re still recommending face coverings for our team members and customers in busy indoor spaces unless they are exempt.”

John Lewis told the BBC it would be “suggesting people wear masks” in its department stores and Waitrose supermarkets, but added: “It will be down to individuals to make a personal choice.”

READ MORE: 64% adults will keep wearing face masks in shops – ONS

When the previous mask-wearing mandate ended in July last year both Sainsbury’s and Tesco asked shoppers to continue wearing coverings.

At the time, Sainsbury’s said its strategy reflected feedback from customers and colleagues, the majority of whom were keen to keep the policy in place.

Click here to sign up to Retail Gazette‘s free daily email newsletter


  1. Some of these retailers are meeting trouble halfway, if shops want customers to continue wearing face masks it must be a unified approach, otherwise many shoppers are going to end up being confused when going from one shop to the next. John Lewis said ” it will be suggesting people wear masks”, nothing wrong there until some staff may come across to a few shoppers as being rather forceful in their approach to mask wearing, equally other retailers are likely to let security staff enforce the mask wearing directive and many of us have already witnessed the enforcement methods being used. Mask wearing is a highly contentious issue for some members of the public. This approach by some retailers is likely to prove less than helpful to both staff and customers. We are not against mask wearing.

  2. Well done to all. This is the right thing to do. Masks should be worn by those that can to help everyone. Well done to these stores for leading.


Please enter your comment!
Please enter your name here