M&S slammed over new inaccessible self-service checkouts

A disabled customer has taken to Twitter to voice her frustrations over the inaccessibility of M&S’ self-checkout tills at a store in Ipswich.

The user, writing under the handle of @RieRieB said that she left the store ‘extremely upset’ after finding the till being ‘too high’ for her to reach, meanwhile the basket ‘too low’.

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Note: In a previous version of this story, a photo of an NCR self-checkout was used. The image has been removed as this is not the till that the story refers to.

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