// Tesco has been forced to cancel thousands of online orders due to an “intermittent technical issue”
// Affected customers have been offered an alternative slot or a refund
Tesco has been forced to cancel thousands of delivery orders and collections after it was hit by a nationwide IT glitch.
The grocer was forced to cancel “a large number of orders” following an “intermittent technical issue” which has now been resolved.
Customers were offered an alternative slot instead.
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However, many shoppers complained they were unable to get a new delivery slot within 24 hours of their original time while others who chose to get a refund were told it could take up to five working days.
A Tesco Spokesperson said: “We have resolved an intermittent technical issue that resulted in some cancelled orders yesterday. We’re sorry to customers who were affected.”
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