Unilever‘s Chief Financial Officer steps down

Unilever‘s Chief Financial Officer Jean-Marc Huët is set to step down from his role after five years with the consumer-goods giant. He will remain...

Diverted cash leaves Next with a £22.4m tax bill

Next has been forced to face a tax bill of £22.4m after being challenged by HM Revenue and Customs. The high street giant had...

Burberry’s shares down on lowered 2016 outlook

Investors are jittery this morning as British luxury goods maker Burberry lowered its 2016 retail and wholesale profit guidance due to foreign exchange movements,...

Topps Tiles eyes commercial sector following first half profit rise

In contrast to store closures at big DIY players Homebase and B&Q, Topps Tiles is considering targeting the commercial market once it has reached...

Sainsbury’s Bank announces new relationship with Western Union

Sainsbury‘s Bank, the UK‘s first supermarket bank has announced a new relationship with the Western Union company, a global payment services specialist. Western Union...

Starbucks to partner with Spotify

Starbucks, always at the forefront of digital innovation, stopped selling physical music formats three months ago, but to make up for it, the coffee...

Thorntons Chief Executive to step down

In a brief announcement this morning, Thorntons informed shareholders that Jonathan Hart is to step down as CEO and resign from his directorship in June.Hart...

HMV to make a digital comeback

After reclaiming its position as Britain‘s biggest music retailer earlier this year, overtaking Amazon, HMV is poised to launch a website in coming weeks...

H&M unveils next designer joint venture

The Parisian house of Balmain is the next high end label to partner with high street fashion giant H&M. Under the creative directorship of...

South Africa‘s fourth richest man gets New Look

New Look is being bought by South African billionaire Christo Wiese in a £1.9bn deal, only 1 month after he bulked up his portfolio...

Feature Resource

Making people your CX secret weapon

How do John Lewis, Waterstones and Lush make store staff their greatest assets? People are happier returning to stores now than they were after the...