Big Interview: Hege Sæbjørnsen, Country Sustainability Manager, Ikea

Sustainability appears to permeate both sides of the till in Ikea, Hege Sæbjørnsen's team are aiming to enact genuine change.
Hannah Wilson

Big Interview: Hannah Wilson, Marketing Director, Gumtree

Its entrance into the public consciousness is often overlooked, but with increasing reliance on technology and decreasing buying power, Gumtree has never been more relevant. We spoke to its marketing director Hannah Wilson.
David Lloyd

Big Interview: David Lloyd, UK Managing Director, Alibaba

Alibaba’s Singles’ Day, also known as 11.11, laughed in the face of Black Friday last year hitting $17.8 billion in sales last year. We spoke to Alibaba's UK managing director David Lloyd to find out their secret.
Maria Raga

Big Interview: Maria Raga, Chief Executive, Depop

The online marketplace has built a loyal following of young creatives, and is often considered a social app as much as it is a retail tool. It was precisely this which attracted chief executive Maria Raga to the company.
Alex Schlagman

Big Interview: Alex Schlagman, Co-founder, Save The High Street

The death of the high street has been predicted as many times as people have predicted armageddon, but Alex Schlagman is the polar opposite of a doomsday preacher.
Dorothy Maxwell

Big Interview: Dorothy Maxwell, Head of Sustainability, House of Fraser

Its new store in Rushden Lakes represents the bold new direction the retailer taken ever since Dorothy Maxwell joined as head of sustainability in 2015.
Daniel Charles

Big Interview: Daniel Charles, Head of Retail, Network Rail

The Retail Gazette spoke to Network Rail's head of retail Daniel Charles about the benefits and challenges of retail in train stations.
Jace Tyrrell

Big Interview: Jace Tyrrell, CEO, New West End Company

The “Golden Triangle”, which the chief executive of the New West End Company (NWEC) Jace Tyrrell joked “is not actually a triangle at all”, contributes around £11 billion in GDP to the UK‘s economy.
Gillian Drakeford Ikea

Big Interview: Gillian Drakeford, UK Country Manager, Ikea

Regardless of its association with Sweden, Ikea has a solid and loyal foundation in the UK. An integral part of that is Gillian Drakeford, the country retail manager.
Theo Paphitis

Big Interview: Theo Paphitis

As a retail tycoon who built his £250 million fortune from nothing, plus a nine-year stint on BBC's 'Dragons' Den' — Theo Paphitis needs no introduction. He sits down with the Retail Gazette in the latest Big Interview.

Feature Resource

Making people your CX secret weapon

How do John Lewis, Waterstones and Lush make store staff their greatest assets? People are happier returning to stores now than they were after the...